Frequently Asked Questions
Everything you need to know about your BPerfect beauty haul.
Does BPerfect Cosmetics test on animals?
No, BPerfect is a strictly cruelty-free brand. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your shipment's progress in real-time.
What is your return policy?
We accept returns on unused and unopened products within 14 days of receipt. Due to hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are your products vegan-friendly?
Many of our products are vegan. You can find a full list of ingredients on each product page, and vegan items are clearly marked with a vegan-friendly icon.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.